Cleaning Tools & Supplies
Dry Materials & Compounds
Lawn Care & Pest Control
Trash & Recycling
Cushion, Bubble & Foam
Edge Protectors & Cornerboard
Envelopes & Mailers
Equipment & Parts
Labels & Tags
Mailing Tubes & Cores
Paper, Newsprint & Tissue
Security Seals & Ties
Tape & Adhesives
VCI & Refrigerants
Wire, Twine & Rope
Bits & Chucks
Blades & Wheels
Fire & Gas Safety
Flashlights & Batteries
Footwear & Accessories
Hazard Containment & Spill Control
Head & Face Protection
Other Tools & Accessories
Pipe & Tubing Tools
Power Tools & Accessories
Protective Workwear & Apparel
Welding, Soldering & Torch Equipment
Brackets & Clamps
Brass Fittings & Flanges
Bronze Fittings & Flanges
Carbon Steel Fittings & Flanges
Carbon Steel Pipe
Cast Iron Fittings & Flanges
Cast Iron Pipe
Castings & Cast Iron Boxes, Frames & Covers
Compounds & Lubricants
Copper Fittings & Flanges
Drains, Cleanouts & Accessories
Ductile Iron Fittings & Flanges
Flexible Gas Pipe Fittings
Flexible Pipe Fittings
Malleable Fittings & Flanges
Other Hangers, Struts & Fasteners
Other Valves & Accessories
PEX Plumbing & Heating Products
Pipe & Conduit Hangers
Pipe Fitting Parts & Accessories
Plastic Fittings & Flanges
Plastic Pipe & Tubing
Plumbing Vent Accessories
Pressure Rated Cast Iron Fittings & Flanges
Rods, Rod Couplings & Rod Extensions
Stainless Steel Fittings & Flanges
Stainless Steel Pipe & Tubing
Water Hammer Arrestors
Water Supply Connectors
Bathing Product Accessories
Bathroom Furniture, Partitions & Accessories
Faucet Parts & Accessories
Other Faucet Parts & Accessories
Potable Water Expansion Tanks
Steam Baths & Saunas
Toilets & Urinals
Water Fountains & Coolers
Water Heater Parts & Accessories
Adhesives & Sealants
Appliances - Cooking
Appliances - Kitchen Cleanup
Appliances - Laundry
Appliances - Refrigerators & Freezers
Controls, Sensors & Zoning
Fire & Fabrication Products
Gauges & Thermometers
Grilles, Registers & Diffusers
HVAC Installation Supplies
HVAC Repair Parts & Maintenance
Indoor Air Quality
Irrigation & Drainage
Other HVAC Supplies & Parts
Paint, Equipment & Supplies
Pool & Spa Supplies
Batteries, Packs & Chargers
Ceiling Fan Parts & Accessories
Contactors & Disconnects
Electrical Conduit & Fittings
Electrical Outlet Boxes
Indoor Lighting Parts & Accessories
Plugs & Receptacles
Timers & Switches
Disposables & Dispensers
Food Storage & Transportation
Kitchen Tools & Cutlery
Register Rolls & Menu Pads
Telephones & Accessories
Tools & Safety
Electrical & Lighting
Frequently Asked Questions
Q: I need help with hpproducts.com. Who can I contact?
A: We are dedicated to providing our customers with a superior level of service. Please call us at
. Our hours of operation are Monday-Friday, 8am-5pm ET.
Q: I forgot my password. How can I log into my account?
A: If you forgot your password, simply click the Forgot Password link on the
page. You'll enter your username and email on the next screen, and will receive an email that will prompt you to reset your password so you can quickly access your account.
Q: Does hpproducts.com look the same on different web browsers?
A: Hpproducts.com is designed to work best on the most popular web browsers. We highly recommend that you upgrade to the most recent version of your preferred browser for the best experience and security. Hpproducts.com is designed to support:
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Please note that hpproducts.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above, or may not appear at all.
Q: Can I pay with my credit card on hpproducts.com?
A: Yes. If your account allows purchases with a credit card, we accept Visa, MasterCard and American Express.
Q: What does HP Products do?
A: We are a distributor of facility maintenance supplies with an abundant and diverse inventory of items including but not limited to: cleaning, packaging, safety, hospitality and MRO (maintenance, repair and operational) supplies. We are able to reduce your cost to serve and offer you more products and value-added services under one umbrella.
Q: Do you have a full-line catalog? If so, can I access this information and place orders online?
A: Yes. Our most up-to-date catalog offering is online. We can create an account for you to place your orders online.
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Q: Where are you located?
A: We have branch locations throughout the Midwest. Check out our
page for a full listing of addresses and phone numbers. Our corporate office is located in Indianapolis.
Q: What are your hours of operation?
A: All locations are open Monday-Friday, 8am-5pm ET.
Q: Do you have a customer service toll free number?
A: Yes. Call
during our hours of operation.
Returns and Exchanges
Q: What is your product return policy? If I ordered the wrong item or if I don’t like the product, can I return it?
A: If you are not completely satisfied with your purchase, you may return select products for exchange or refund within 90 days. Excluded items are equipment, non-stock or special order items, and custom manufactured/printed products. All returns must be new and saleable, in original packaging and cartons.
Q: Do you charge shipping & handling fees?
A: Yes. Some shipping and handling fees may apply.
Q: Can I come to your facilities and pick-up my order without incurring any fees?
A: We do have "Will Call" areas at all of our
with the exception of Cincinnati. Our fully trained staff can assist you with the identification and selection of the best product for the job. You can also phone ahead, and your will call order will be ready when you arrive!
Q: Do you provide next day delivery?
A: Most orders are available for next day delivery. Please check with your sales associate or customer service representative to find out the order cutoff time and delivery day(s) specific to your location.
Q: I need help servicing my equipment after normal business hours. Who do I call?
A: Please call
1.800.457.0916, Extension 1302
. You will be prompted to leave your contact information and the nature of the problem. Our office staff will monitor service calls that come in after regular business hours and dispatch the appropriate technician. The technician will contact you within 4 hours to assist with your issue.
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